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FAQs

Our customers come to us with these Frequently Asked Questions. Here are those questions along with some answers for you.

 

What size sleep sets do you offer?
Dubuque Mattress Factory offers sleep sets in the following sizes:

Standard Sizes

  • King – 76″ x 80″
  • Queen – 60″ x 80″
  • Full – 54″ x 74″
  • Twin – 38″ x 74″


Specialty Sizes

  • California King – 72″ x 84″
  • Full Extra Long – 54″ x 79″
  • Three Quarter – 48″ x 74″
  • Twin Extra Long – 38″ x 80″


Waterbed Replacements

  • King WR – 70″ x 82″
  • Queen WR – 58″ x 82″
  • Super Single WR – 46″ x 82″

These are approximate finished sizes (within an inch) as provided by the International Sleep Products Association.

What about unique sizes?
If you’re looking for a new sleep set for an adjustable bed, boat, RV, antique bed, heart-shaped bed, or round bed, Dubuque Mattress Factory can custom-build any size and shape and size you want. Specialty-size mattresses can typically be assembled and delivered to you in less than two weeks. [Contact us for details.]
Can you make me a mattress for my antique bed?
Absolutely. Dubuque Mattress Factory can custom-build a sleep set for you in any size or shape. For antique beds, we recommend you measure the width and the length of the inside of the bed frame prior to speaking with a factory representative. Alternatively, we can measure the antique bed for you. Specialty-size mattresses can typically be assembled and delivered to you in less than two weeks. [Contact us for details.]
I want to replace my waterbed with a new mattress. Can you build a mattress that will fit my waterbed frame?
Yes, we can. Dubuque Mattress Factory offers waterbed replacements in the following sizes:

  • King WR – 70″ x 82″
  • Queen WR – 58″ x 82″
  • Super Single WR – 46″ x 82″

If you have a waterbed with another frame size, we can custom-build a mattress for you. Specialty-size mattresses can typically be assembled and delivered to you in less than two weeks. [Contact us for details.]

Does Dubuque Mattress Factory offer foam mattresses?
Yes. We can order foam cores in any dimension with a variety of density/firmness options. [Please allow up to 4 weeks for custom foam orders.]
Can I purchase a mattress only?
Yes. You can purchase only the mattress. However, your mattress is only as good as the support beneath it. We recommend purchasing a mattress and a foundation at the same time in order to receive the best comfort and support.
Why should I buy a mattress and a foundation at the same time?
A mattress and a foundation are designed to work together. An old foundation will usually lack the uniform support that is necessary for your new mattress, resulting in premature sagging. We recommend purchasing a new mattress and foundation at the same time in order to receive the best comfort and support.
What does Dubuque Mattress Factory’s warranty cover?
Dubuque Mattress Factory guarantees all sleep set purchases from defects in workmanship and materials on a 100% non-prorated basis. Should service be needed, your mattress or foundation will be repaired (at Dubuque Mattress Factory’s discretion) at no charge. You are responsible for any transportation charges. If you do not live in the area in which you purchased your mattress set, long distance transportation costs apply. Contact us for details. This warranty does NOT cover normal wear, including body impressions less than 1½ ” deep.
Do you offer shipping to areas if I live outside your delivery area? What are the shipping costs?
Yes. Dubuque Mattress Factory can ship products to you. Customers are responsible for shipping costs, which vary by product and destination. [Contact us for details.]

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